RPE is able to provide the highest levels of customer service and peace-of-mind along with comprehensive long-term maintenance agreements. A maintenance agreement creates a relationship with us for the life of your equipment.
Maintenance agreements provide high value while reducing risk and allows customers to focus on their core business. The agreement usually contains:
RPE has a comprehensive network of highly skilled field service engineers all across Nigeria and beyond.
The multiple locations of our field engineers facilities a rapid response to customers in the event of any unscheduled maintenance requirements and with our contractual maintenance agreements, we are able to offer optimised response times and availability guarantees for your equipment.
Our skilled service engineers have been trained in multiple brands and can provide service support for numerous brands of equipment.
In order to optimise the performance of the equipment, RPE’s solutions can be remotely linked to our centralised 24/7 monitoring station. Designated service engineers can be automatically notified about abnormal readings via text message or e-mail.
Benefits
